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Leo Vegas – Delayed payment

Ruling

Resolved - After completing security verification LeoVegas paid this player in full.

Read our LeoVegas Casino Review.

Player's Complaint

I have been waiting for over a week to get paid by Leo Vegas, but each time I chat to them, they tell me that they don't know how much longer it would take. Can you please speak to them?

Read the casino review

4 Responses

ThePOGG
Sep 23, 2015

Hi grounuf46 - welcome to ThePOGG.com!

I'd be happy to look into this for you, but before I can do anything I need you to provide me with the username and email address you use at LeoVegas.

Thanks,

ThePOGG

ThePOGG
Oct 02, 2015

Hi grounuf46,

Apologies for the delay - my contact was out of the office.

I've just spoken with the LeoVegas team. They need you to send in a photo of yourself holding your ID next to your face. If you could let me know when you've done this I'll follow up with LeoVegas.

Thanks,

ThePOGG

ThePOGG
Oct 07, 2015

Hi grounuf46,

Have you submitted the requested ID?

Thanks,

ThePOGG

ThePOGG
Oct 14, 2015

Hi gronuf46,

Have you submitted the requested ID? If I haven't heard back from you by Friday the 23rd of October I'll assume that this issue's been resolved without any further intervention.

Thanks,

ThePOGG

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