Leo Vegas - Gamstop and sister companies
Resolved - Some confusion about where a Gamstop exclusion should have applied has been resolved and LeoVegas Casino has refunded this player.
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Hi i applied on Gamstop to stop myself from gambling and one of the sites it stopped me from using was Leo Vegas. I applied to open an account on slotboss and over the period of a couple of days i deposited £3800 with no withdrawals and set myself a time out for 6 weeks i believe. In the last week i have opened an account with crownbingo and deposited £1195. When on there i was reading the terms and conditions about wagers from bonus and noticed that it was a sister site of Leo vegas, i had a look on a website to see who else Leo Vegas was covering and slotboss is too. On all of their sites in the terms and conditions it specifies that if you self exclude from one you will automatically be excluded from using all. i have managed to open accounts on different sites of theirs. Crown bingo contacted me for all my details and in the terms it says they do that to identify people and also to check you are not already self excluded on any other sites. i got an email back from crown bingo verifying my identity and approving my account. I have deposited £4995 pounds across 2 sites since registering with gamstop and feel that this shouldnt be allowed, their terms clearly state i would be banned from all sister sites automatically, i did not even know they were sister sites. Can you please guide me as to whether i have any rights please?
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