LEO VEGAS - not paying
Found for the Casino - the player opened additional accounts at the casino and the casino then enforced their terms and conditions as defined for this situation.
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I have a problem with LeoVegas casino and the way they have treated me as a customer. I opened another account with them and made a deposit of 70 pounds. I won 2000 and then after fulfilling the wagering req I tried to withdraw. I got an email to say this request had been refused and that they would be closing my account and wiping my winnings. I contacted the customer services who were very unhelpful. On the terms it states that they will at least transfer my deposit to my other account but they have refused. I therefore closed my other account and I am now very frustrated. I have spend alot of money with them for months now and they didn't seem at all bothered that I would not be using them again.
I have been treated like a criminal and it's not fair. Please can you assist me it this matter and advise if should contact British trading standards etc.
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