ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Light - Closed account

Ruling

Found for the Casino - Light Casino have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Light Casino Review.

Player's Complaint

Ive watched casinostreams and theyve recommend some Araxio casinos, so i decided to go take those welcome bonuses. and they banned from all of their casinos. Casino already verified my documents and i tried make withdraw, after dew days i got this email.:

Dear [EDIT],

We would like to inform you that as the result of the Security Department examination of your game account, it did not pass the verification process.

According to our Terms & Conditions all your winnings have been cancelled. As stated in our rules the Casino retains the right to block your account and to withhold, deny, or cancel payments or certain sums of winnings without giving reasons and prior notification.

This account is permanently closed without the right to recover.

Please note, that in case of a dispute situation, the decision of the administration is considered final and is not negotiable.

Read the casino review

2 Responses

User icon
ThePOGG
May 5, 2020

Hi typpo95 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out.

Thanks,

ThePOGG

User icon
ThePOGG
May 22, 2020

Light casino have provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

typpo95 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Light Casino
  • Malta Gaming Authority
  • Romix Limited

May 3, 2020

United States country flag