– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Luckland - No payment made for mini jackpot win and no response


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our LuckLand Casino Review.

Player's Complaint

Won a mini jackpot on Jackpot Fortunes (Pariplay) for over $1020 and didn't get my winnings... Have been waiting now over 40 days and they just continue to say its escalated but to no avail. I'm out over $1650 on this [EDIT] at this site and they will not give me my money.

Read the casino review

3 Responses

User icon
January 20, 2021

Hi jennypei50 - welcome back!

As we are the ADR for the Apsire Global license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Please clarify - you hit a mini jackpot while playing Jackpot Fortune and the game failed to credit the win to your balance?



User icon
January 31, 2021

Hi jennypei50,

I'm following-up on the above?



User icon
February 7, 2021

Hi jennypei50,

If we haven't heard from you by Friday the 19th of February I'll assume you no longer need our assistance and close this complaint.



Leave a Reply

You must be logged in to post a comment.


jennypei50 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Luck Land
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

January 20, 2021

United States country flag