Lucky 247 – casino not want pay my win
Resolved - While the player was ultimately paid, they probably shouldn't have been. There were suspicious relationships between this complaint and others that are details in the last post of this complaint.
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I make a win on lucky 247 but i get email say
We contact you with regards to your recent withdrawal.
Kindly be advised that upon review of your casino account we found you to be in violation of term and condition no.14 which states:
“All Players’ wagers will be reviewed for irregular game play patterns prior to any withdrawal being processed. Equal, zero, low margin or hedge betting will be construed as irregular game play for bonus wagering requirements. This also includes and is not limited to the placing of bets equal to or greater than 20% of the bonus credited to the players gaming account. Should the Casino deem that any irregular game play has taken place on the gaming account, the Casino reserves the right to withhold any cashin as well as the right to confiscate all winnings.”
It is in this regard that your withdrawal of €2472.08 will be confiscated of which €200 deposit and €200 bonus will be returned to your gaming account to allow you to play again.
It not say what i do. I not do more then 20% from my bonus an I not know what is irregular game play. I not believe an not know what i can do. Can please help me?
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