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Magical Spins - delay winnings

Ruling

Found for the Casino - This player has chosen to play down their balance before approaching us. As such there is nothing we can do to help them.

Read our Magical Spin Casino Review.

Player's Complaint

this casino is fully scam.i deposited and won 3700 and cashed out i got email to send documents wich i did next day they cancelled my withdrawal asking why their respond because account is not verified it would take 2 days .i withdraw on thursday wich would be verified on monday and plus 2 more days for every withdrawal i cancelled in meanwhile i played and maneged to win tot 4700 and on sunday i cancelled it again and lost it all i had o chance the provider Evolution gaming is a scam like this casino my good bets would be rejected most of the time .what is this for huge [EDIT] this mean no one player would be able to draw his first winnings because they stall it and hope players will cancel and lose it ,i lso think they would use many exuses to delay as long as possible.stop supporting these scam sites from curacao they not worth it,they all scammers that is why they choose to open their busines their because the authorotys are corrupt.

this is my 4th experience i won tot 8000 because of the delays i cancel and lose my winnings.they dont have responsible gaming tools to limit the account when their is balance,i will contact my goverment to block this casinos .[EDIT]

Read the casino review

1 Responses

ThePOGG
March 9, 2020

Hi jano1075 - welcome to ThePOGG.com!

Sadly there is nothing we can do to help you in this instance. While we may be able to help where you are struggling to get paid, this can only happen where you approach us at the time of the problem. If you have already chosen to play with and lost your funds, we cannot recover them for you.

You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.

Sorry we cannot be of more help.

ThePOGG

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Agreement

jano1075 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Magical Spin
  • Curacao eGaming
  • BetTrust Entertainment B.V.

March 9, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.