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Marathon Bet - The casino blocked my account and took my winnings


Found for the Player - Marathon Bet have informed us that they will not discuss this issue due to "data protection" laws. This is a false barrier that can be easily overcome.

Read our Marathon Bet Review.

Player's Complaint

I registrated in the casino on October 03, 2019. I 've been playing an active game a long time, I haven 't broken the rules and I 've been making a lot of bets. I provided documents for verification and received withdrawals several times. On November 4, I wanted to get a withdrawal as usual, but my account was put under further review.

The inspection lasted until November 20. Support dramatically changed position and claims that I did not use the account for game purposes. Such an accusation should have serious grounds and evidence, I do not want to denigrate my reputation with suspicion of serious criminal acts. They have cancelled my account and are not going to enter into correspondence with me. I tried to contact them, but they refuse to cooperate and respond with similar answer.

I assumed that the casino would faithfully fulfill the obligation to pay the winnings. Please, help me resolve my problem. I want the casino to return the confiscated money of $670 to my account.

Read the casino review

2 Responses

User icon
December 1, 2019

Hi steel-stone - welcome to!

I'll contact the operator and see what we can find out for you.



User icon
December 13, 2019

Hi steel-stone,

Sadly Marathon Bet have informed us that they will not work with us in the management of player complaints.

Their justification for this is "Data Protection", however this is a false barrier as we discussed in this article - The Data Protection Lie - Using a Legal Misdirection to Legitimise Bad Practice.

Sorry we could not be of further help.


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Steel Stone consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Marathon Bet
  • Curacao eGaming
  • Marathon Alderney Ltd

December 1, 2019

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