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Marathon Bet – The casino took some of the winning

Ruling

Found for the Player - Marathon Bet have informed us that they will not discuss this issue due to "data protection" laws. This is a false barrier that can be easily overcome.

Read our Marathon Bet Review.

Player's Complaint

Verification of my account has been on going since July 23rd, 2019. Marathon Beth checked my account for an obscene long time, which caused a lot of inconvenience. On September 27, I received a message that my account was blocked because casino think I used account "not for game". I bet, play, verify, everything according to casino rules. I think they got it wrong, when closed my account, confiscated some of my funds. I didn 't break the rules. The rules are created to be adhered by both sides of the legal relationship, so I ask the casino to specify a clause of the rules that I allegedly violated. I also request evidence of this "violation". I confident in my actions and I know that I didn 't break anything.

At the beginning of the verification of my account there were 5,540 dollars, I received 4329.53, the rest of the casino kept, stating that according to the rules of the company Marathonbet decided to withhold fees paid for processing money entered and withdrawn to your account.

I thought the casino confiscated $1210. 47. It 's not commission, [EDIT]. In the casino rules there is no right of the casino to confiscate more than 20% of the win, it is audacity on their part. I 'm asking you to reconsider my case and return 1210. 47 dollars to my account.

Read the casino review

2 Responses

ThePOGG
Dec 10, 2019

Hi locomotive - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Dec 13, 2019

Hi locomotive,

Sadly Marathon Bet have informed us that they will not work with us in the management of player complaints.

Their justification for this is "Data Protection", however this is a false barrier as we discussed in this article - The Data Protection Lie - Using a Legal Misdirection to Legitimise Bad Practice.

Sorry we could not be of further help.

ThePOGG

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Agreement

locomotive consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Marathon Bet
  • Curacao eGaming
  • Marathon Alderney Ltd

December 7, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.