Mason Slots - Deposit and RG
Found for the Player - A minor miscommunication about withdrawal policies is not grounds to seek to invalidate losses where no other efforts have been taken to resolve the issue.
Read our Mason Slots Casino Review.
I regestered at The Mason casino some days ago and started to play.
To be able to log into My account I always needed to deposit at least 20 euro!! Just to get into My account. I won a lot and that didnt help I still needed to deposit 20euro to get to My account. Of course I pointed that out in The live chat and on mail but on help.
When I won a huge sum around 30000 euro I wanted to withdraw that but The casino referd to their limits.... I was nervious that My money should some how disapear, I could not check on My account if I didnt to continue to deposit at least 20 euro every time...
I asked what Will happen If I close down My account? The answer made me even more worried cause The agent wrote that I must withdraw all My money before closing down otherwise it could be challencing to get My money.... I fw screenshots at that conversation.
I also got a mail tellning that they had not said that to me....
All this together made me very angeous and worried... So that led up to My playing My hole winning... But If I had got The right and true info I would have closed down My account and had My money.
I also by My lawyer friend tried to make a fare settlement, to get Mason to pay me back My deposits to check My account and to get me half of My winnings back. They just closed down My account and refered to gaming Problems and thats not at all true!! I have been playing since 2013 on online casinon so there are no such Problems.
I Please need help to sort this out.
I think The casino own me 27000 euro and all money I deposit just to reach my account.
If you need I can send all mail conversation. I now just fw some of it.
We had also in mind to contact MGA. A casino cant treat there players like this.
I hope you can look into this
I sent in screenshots in a mail to you. Screenshot that proof what agent wrote about closing My account.
I did know how to upload it here
the casino review
Leave a Reply
You must be
to post a comment.