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McBookie - Gamstop exluded


Found for the Casino - If you register under different details to bypass an exclusion the operator cannot be held accountable for your actions.

Read our McBookies Casino Review.

Player's Complaint

I registred in mcbookie and sent my documents. After i made 2 deposits. Casino found out that i had one more account in past which one is exluded because of addiction and im registred with gamstop. They refused refund my deposits and said my deposits will go to charity. I have more evidence if needed.

Read the casino review

1 Responses

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October 22, 2019

Hi anduks33 - welcome to!

If you have used different details than those you registered with GamStop, allowing you to bypass auto detection of your account, the UKGC would not expect the operator to refund deposits and passing the funds to an appropriate charity would be an appropriate course of action.



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Anduks33 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • McBookie
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • BetVictor Limited

October 22, 2019

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