McBookie - Gamstop exluded
Ruling
Found for the Casino - If you register under different details to bypass an exclusion the operator cannot be held accountable for your actions.
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Player's Complaint
I registred in mcbookie and sent my documents. After i made 2 deposits. Casino found out that i had one more account in past which one is exluded because of addiction and im registred with gamstop. They refused refund my deposits and said my deposits will go to charity. I have more evidence if needed.
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Hi anduks33 - welcome to ThePOGG.com!
If you have used different details than those you registered with GamStop, allowing you to bypass auto detection of your account, the UKGC would not expect the operator to refund deposits and passing the funds to an appropriate charity would be an appropriate course of action.
Thanks,
ThePOGG