ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

McBookie - Gamstop exluded

Ruling

Found for the Casino - If you register under different details to bypass an exclusion the operator cannot be held accountable for your actions.

Read our McBookies Casino Review.

Player's Complaint

I registred in mcbookie and sent my documents. After i made 2 deposits. Casino found out that i had one more account in past which one is exluded because of addiction and im registred with gamstop. They refused refund my deposits and said my deposits will go to charity. I have more evidence if needed.

Read the casino review

1 Responses

User icon
ThePOGG
October 22, 2019

Hi anduks33 - welcome to ThePOGG.com!

If you have used different details than those you registered with GamStop, allowing you to bypass auto detection of your account, the UKGC would not expect the operator to refund deposits and passing the funds to an appropriate charity would be an appropriate course of action.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

Anduks33 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • McBookie
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • BetVictor Limited

October 22, 2019

United States country flag