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Mighty Slots - Not paying out winnings

Ruling

Found for the Casino - Mighty Slots casino provided evidence demonstrating that this player had registered several accounts under different details. This is a clear breach of any online casino's terms and conditions.

Read our Mighty Slots Casino Review.

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Player's Complaint

Hi, my name is [EDIT] and my user name is [EDIT] on Mighty Slots.

On the 15th of April I withdrew $200 in winnings. Since that time, I have submitted all the documents I needed to and miraculously got back an email of confirmation. However over 2 months later the money has not been paid to me. I have gone on chat with a support operator probably over a dozen times and sent email after email getting back automated confirmation of receiving my email and that they would have a representative get in touch with me within one working day. That has never happened. I stumbled on this site because I decided to do some research on Mighty Slots to see what came up. I am horrified to find that so many have the same story. My email is:[EDIT] or they may even have my other email of: [EDIT]

Read the casino review

4 Responses

User icon
ThePOGG
June 26, 2015

Hi nanapo - welcome to ThePOGG.com!

I'll contact Mighty Slots and see what I can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
July 15, 2015

Hi nanpo,

While it's taken a little while, I've discussed this issue at length with Might Slots casino. They will not be paying your balance as you've set up multiple accounts.

Unlike other issues which involve multiple accounts, I don't think this has been malicious intent on your part, rather a misunderstanding regarding what you are and are not allowed to do. My reasoning for this is that the other accounts are set up under the same of very similar details to the ones you've provided with no apparent attempt to hide the similarities in the information provided.

Below you'll find the terms related to setting up multiple accounts;

3. Only players who have registered a Real account are eligible to receive Promotions. Only one Real account per player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any bonuses or winnings. and all withdrawals will be cancelled.

4. Each promotional offer is available only once per person. family. household address. email address. credit card number. and environments where computers are shared (university. fraternity. school. public library. workplace. etc).

Given that setting up multiple accounts is a clear breach of the above terms and conditions there's nothing further I can do to help you here. The best I can do is tell you that you can't set up additional accounts, especially not for the purposes of repeatedly claiming bonuses, at any online casino. It's a big red line and will always cause problems.

Sorry I couldn't be of further assistance.

ThePOGG

User icon
Superman71
December 3, 2015

there not legit, imo (in my opinion) they will try any and every tactic in the book not to pay out if it means being, dishonest.

User icon
ThePOGG
December 3, 2015

Hi Superman71,

While I appreciate you're frustrated with MightySlots right now, posting on unrelated complaints discrediting won't make them more likely to pay you.

As I said in your own complaint page, I've contacted the casino. I would expect this to be a long process, but that's the nature of the group you've played with.

Thanks,

ThePOGG

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nanapo consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

June 26, 2015

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