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Mobilautomaten - accepted my deposits and they shouldn't

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Mobilautomaten Casino Review.

Player's Complaint

Mobileautomaten and their sister site Folkeriket, I been playing there for a long time.

Yesterday I found out accidentally when I contacted the support that my country is not eligible but they keep accepting my deposits and allow me to login and play.

Yesterday chat agent told me I cannot play and they didn't know to tell me when the changes has been done nor have a clue of their T

Read the casino review

3 Responses

User icon
thepogg
June 27, 2022

Hi katemak - welcome to ThePOGG.com!

Your complaint is incomplete as you have used a prohibited character in your submission - & - please provide the rest of your complaint.

Thanks,

ThePOGG

User icon
thepogg
July 9, 2022

Hi katemak,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
July 16, 2022

Hi katemak,

If we haven't heard from you by Friday the 29th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

katemak consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mobilautomaten Casino
  • Malta Gaming Authority
  • Co-Gaming Limited

June 27, 2022

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