Monarchs - Bonus Terms Violation
Resolved - A payment delay from Monarch's casino was resolved and the player has received their full balance.
Read our Monarch Casino Review.
This is for Monarch's Online Casino. I didn't see it listed so I didn't know what to put it under. It is not against 1 Ace Club. I deposited on June 26th and received a 350% bonus on a 50.00 deposit, which was 275.00 total. I wagered the required playthrough and they somehow put that I received a 390.00 bonus. That is not the only issue. Now they claim that they gave a nondeposit bonus in the middle of this. There is no way. They said I am not able to cashout. They shouldn't be able to issue free comps when you have a balance in your account. They never issued bonuses at all. The only reason they are doing this is because I have a balance of over 1200.00 and I am able to cashout. This is a loophole that they can use to not pay me.
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