Monte Cryptos - Winnings unfairly confiscated
Found for the Player - Despite our repeated efforts to contact Monte Cryptos to discuss this issue we have received no response whatsoever from the operator.
Read our Monte Cryptos Casino Review.
Please help me as I've been totally ripped off by this casino. I made a fair 2nd deposit and got a 100 percent bonus. So deposited 30 had 60 to play with a 2100 rollover. After hours of playing I successfully completed the rollover. I have proof every single bet was under the 2 max allowed until the 2100 rollover was played. I even have all the screenshots. While this was done I double checked after playing the balance went to real balance. At that point from slot winnings my balance was at 352 euros.a s it was real balance I played a few hands of blackjack. After a few hands of up and down my balance went to 382 even at that the blackjack hands were only 20 each so not an astronomical amount. Also it did not make much of a difference to the balance as it was only a 30 difference. So i decided with the 382 to request a cashout. After days of delay with verification I was able to confirm my payout. A few days later I realized my withdrawal was cancelled and the 30..30 deposit 30 bonus was placed back in account. No email sent nothing. I immediately went to chat who was rude and said rules were broken. I explained above and the rep didnt help at all. I have completely been 100 percent cheated. Please help
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