Moore Games - slow pay missing balance
Ruling
Moore Games have been added to our Blacklist. After a series of very worrying complaints - at least one of which they were shown to have retroactively changed the rules to justify confiscating a player's winnings - they appear to have closed, disappearing and taking all player funds with them.
Read our Moore Games Review.
Player's Complaint
The casino promised to pay 1000 each month, I won around 9000 EUR, they paid half and then stopped paying. The last email came from them they said wait, since then no reply and no payment, they simply stopped paying.
I tried Gambling Grumbles for help but they didn't even reply Steve Russo from Gambling Grumbles
http://www.gamblinggrumbles.com/Reports/Moore-Games_Some-monthly-payments-then-nothing
I won in September 2012 9000 EUR, it took over 40 emails to be paid the half they did pay.
This last email came 21 of February, no payment arrived since January
Hi T
We confirm your withdrawal request and we will soon approve it.
Please be patient until all standard procedures are followed!
Regards,
Christian
Read
the casino review
21 Responses
Leave a Reply
You must be
logged in
to post a comment.
Hi tahir91,
Thanks for getting in touch.
Firstly - could you provide your username and the email address you used when you signed up to Moore Games? Once we have these we'll contact Moore Games.
What payment method are you using? Can you provide screen shots of the previous payments? Could you provide screen shots of your Moore Games account, showing the pending withdrawals?
These details would be a huge help in resolving this issue.
ThePOGG