Mr Green - Block Accounts
Ruling
Declined - The submitter of this complaint is not the account holder. As such the account holder has not agreed to our terms and conditions.
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Player's Complaint
Hello,
Seems like me and my girl friend we are unlucky on casino when we chose them, there are 1500 euro deposits on Mr Green and them not pay my winnings of 2800 euro plus of this them block my account, i sent all the docs them ask and support told me all is ok but when them block the account them start to say is need me for investigation and now them keep saying same thing always and noone can tell me exactly what happend with my account, if you can help me with this i will appreciate
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Hi ehb1010 - welcome back.
Firstly, what does your girlfriend have to do with your complaints? Does she also have an account with these operators?
Thanks,
ThePOGG