Mr James – Casino not paying
Found for the Casino - Where you accept a bonus you are agreeing to be bound by the terms and conditions associated with that bonus.
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On Friday, I received a text with a 100 Euro bonus to try out the site, Mr James Casino. Surprisingly I did quite well and won over 2000 euros pretty quickly. Despite having to wager 3000 euros I still ended up with 1681.25 and withdrew it. I had probably actually wagered about 4 to 5000 euros because they were only including the losing spins in their calculations.
This morning however i received an email stating... We regret to inform you of the non-validation of your request for withdrawal due to a violation of the terms and conditions of the casino.
The gains made were a result of a bonus.
We remind you that it is forbidden to place bets greater than or equal to 30% of the value of the free bonus.
Winnings and bonuses have been deducted from your account according to the terms and conditions
All I can think is that I made a few 200 euros spins to speed up the large wagering requirements. To top it off the chat operator was pretty cheeky about things. 1600 Euros is a hell of a lot to lose when you have thought you had won it fair and square.
Any help or advice would be appreciated.
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