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Mr James – Thank you

Ruling

Resolved - This player is not complaining, but rather offering thanks for the information provided about this operator that they feel helped them make an educated decision!

Read our MrJames Casino Review.

Player's Complaint

This is not a complaint, it's a thank you (I can't see anywhere else to send you an email - sorry). I received a text to say I had money in my account a 500% deposit bonus 35 free spins. Even though I've signed up to loads of on-line casinos (through The Pogg so I hope you've received some dosh), I couldn't remember signing up to Mr James. Well, would you believe it, I had an account with them. Well, it was there, but I hadn't set it up. User name, password and my personal details had obviously been passed on by another casino and they'd set an account up in my name. Pretty naughty I'd say. This is something your members might like to be aware of perhaps. I 100% did not set this account up. Anyway, thanks to your website content I checked to see if Mr James was one of your recommended casinos and saw that it wasn't. I then used your search facility and found a previous complaint (in favour of the casino as it happens) where you mentioned that not only are they not recommended, but also any UK user is actually breaking the rules (or similar) because they are not regulated in the UK. I feel that I have dodged a bullet (as I was considering depositing) purely down to your good actions and advice. Just thought I'd let you know. Cheers - [EDIT]

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1 Response

ThePOGG
Mar 10, 2019

Hi dfcp22 - welcome to ThePOGG.com!

What a wonderfully pleasant surprise! It's really great that someone thought to take the time to let us know they found the site useful. Thank you!!

ThePOGG

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Agreement

dfcp22 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • MrJames
  • Curacao eGaming
  • Alpha Interactive Solutions N.V.

March 8, 2019