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Mr Sloty - Withdrawal time


Resolved - Both the submitting complainant and Mr Sloty Casino have informed us that this issue has been resolved and the player has received their funds.

Read our Mr Sloty Casino Review.

Player's Complaint

I made a withdrawal on the 5th of august and I have been searching about withdrawals and I’ve seen that it takes upto 21 days. I’ve now seen some complaints that it takes months. I’ve emailed and asked what checks it has to go through and I haven’t had a reply

Read the casino review

5 Responses

User icon
August 25, 2023

Hi notherner23 - welcome to!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
August 30, 2023


I honestly didn’t know about that, I only read about it when I came across this website. I’ll be closing the account if and when the withdrawal goes through

User icon
September 3, 2023

Date – 03/09/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.



User icon
September 4, 2023

Just thought I’d pop you a message saying Ive finally been paid out.

User icon
September 5, 2023

Hi northerner23,

Thanks for letting us know - it is appreciated!


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notherner23 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mr Sloty

August 24, 2023

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