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MrJames – Blocked account


Found for the Casino - MrJames are a private business and entirely within their rights to refuse any player for any reason that is non-discriminatory.

Read our MrJames Casino Review.

Player's Complaint

Played there for months, had 2 withdrawals which took many weeks. But issue is that they blocked me to deposit. Requested why i can't deposit since 50? days ago. Sent emails, many chat sessions, and heard/read just now 'officially' about the blocking. Can't get any further info. A week ago helpdesk didn't see anythong wrong, so i made otber account and played/deposited few time, no problems and i told that several times to helpdesk too. Asked to delete one.. No response, bizar.. Kind regards [EDIT]. [EDIT] (born [EDIT])

Read the casino review

1 Response

Jun 19, 2019

Hi nichico - welcome to!

Unfortunately there's nothing we can do to help you in this instance. MrJames are a private business and entirely within their rights to refuse you custom for any reason that is non-discriminatory. There is no requirement on them to accept your play.

Furthermore if you have opened an additional account you have violated terms. You are only allowed a single account.

Sorry we cannot be of further help.


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nichico consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • MrJames
  • Curacao eGaming
  • Alpha Interactive Solutions N.V.

June 19, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.