ThePogg logo unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

MrJames – Withdrawal

Ruling

Found for the Casino - MrJames Casino inform us that this player played with a No Deposit Bonus that carried a maximum win term.

Read our MrJames Casino Review.

Player's Complaint

I played and lost 4,000 € when they told me I had gone against betting rules re bonus . I played completed my wager requirements and won 1000€ withdrew on 1/10/19 they delayed saying I had again breached bonus but I fought they approved my withdrawal on the 22/10 but funds still haven’t arrived. I have lost my Dad in the middle of this and this is causing me huge distress

Read the casino review

4 Responses

ThePOGG
Oct 31, 2019

Hi tyson777 - welcome to ThePOGG.com!

As a UK citizen you should only be playing with operators that hold a UKGC license. Slottica do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
Nov 08, 2019

Hi tyson777,

Was the bonus in question a No Deposit Bonus?

Thanks,

ThePOGG

ThePOGG
Nov 15, 2019

Hi tyson777,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Nov 26, 2019

Hi tyson777,

If we haven't heard from you by Friday the 6th of December I'll assume you no longer require our assistance with this issue and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

tyson777 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • MrJames
  • Curacao eGaming
  • Alpha Interactive Solutions N.V.

October 29, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.