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MrSloty - dont pay out

Ruling

Resolved - Mr Sloty Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Mr Sloty Casino Review.

Player's Complaint

Hi I keep on get the samen text from helpdesk that i have to be pationt but it's almost being 6 months that i made my withdrawal request and helpdesk they keep seing they dont have restrictions to contact finance department very weird but i put my money there and once i finally win one time then they dont pay out I dont mind to pay a kill fee fore the help

Read the casino review

4 Responses

User icon
thepogg
March 29, 2022

Hi MrBrowne42- welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
thepogg
April 13, 2022

Hi MrBrowne42,

Our understanding is that your payment has been processed. We would appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

User icon
thepogg
April 23, 2022

Hi MrBrowne42,

Have you received your payment?

Thanks,

ThePOGG

User icon
thepogg
April 30, 2022

Hi MrBrowne42,

If we haven't heard from you by Friday the 13th of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

MrBrowne42 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mr Sloty

March 28, 2022

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