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MyStake - Refound

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our MyStake Casino Review.

Player's Complaint

I had been trying to withdraw them for two days but the site told me that I had another request pending, I know I made a mistake but I ask that they be added to me so that I can withdraw them, I am young and I need that money, please

Read the casino review

5 Responses

User icon
thepogg
February 9, 2023

Hi mattz610 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 24th of February let us know and we'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
mattz610
February 9, 2023

I already spoke to support and live chat of my stake but was told that if I continued they would ban me

User icon
thepogg
February 26, 2023

Hi mattz610,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
March 4, 2023

Hi mattz610,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
March 12, 2023

Hi mattz610,

If we haven't heard from you by Friday the 24th of March we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

mattz610 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

February 6, 2023

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