N1 - bonus money
Found for the Casino - This player has breached the maximum allowed bet term while playing with a bonus. As such there is nothing we can do to help them.
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I have copied the mail I have written to the casino below. I hope you can do something. Thanks in advance.
I played yesterday for hours and wanted to cashout and now you say I have exceeded the bet and dont want to cashout anything? In the terms you say the bet should not exceed 5 eur, but there is not written that you can take the money back.
Nobody reads the whole terms and you would be able to set the limit, but you didnt.I kindly ask you to csh out the money or I have to take fruther steps to get my money back.
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