Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
[Last night they asked me again for my bank statement showing that the account is in my name, they acknowledged they got it and agreed yet are stonewalling me again]
I played and won 1438 dollars on a slot.. They told me because my bank account is a joint account it was considered a third party payment. The account has my name on it as well as my Fiances.
Before that I had to send 130 forms to verify who I am, I made the complaint with them and they said they considered it a third party still and refused to pay and said they would refund my deposit (I deposited 3 times that night, 50,50 then 200) and they're saying they'll only refund the 200 [ironic I can't win yet they seem to think its okay for them to keep 2 deposits from the same account I use] now they're making it hell for me to even get the 200. I have screenshots and proof and this is a pure scam, NO casino could be this greasy! They accept bitcoin which could come from a drug cartel as laundered money which is probably 3rd party yet because I used my OWN joint bank account they are claiming that it's third party! How would it even make it third party even if it wasn't mine. (It is and I sent proof) wouldn't that make it second party? Lol
Thanks for your help.... it sucks getting so excited winning only to have it taken and drug out for 3 weeks with over 100 emails sent and on Chat support 50 times atleast (not a joke)
Please help if you can!
You must be logged in to post a comment.
N1Bet - saying my joint account is a 3rd party
Posted by sandn1986
October 9, 2023
sandn1986 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 9, 2023