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Offside Bet - No chance to place bets

Ruling

When a player fails to follow through with the required information on request, the casino cannot be held to fault for the complaint.

Read our OffSide Bet Casino Review.

Player's Complaint

Yesterday, after making the payment through credit carding I tried to place bets on both live and normal. the answer is 'always been the same: this account can not' place bets.

Also, when I asked to pay what I paid by crediting the mastercard, and I 'was rejected and I was forced to request payment by bank transfer. I sent an email asking for explanations and after 12 hours I still have not received a response. I hope I have not lost my money and my credit card has not been cloned.

Read the casino review

3 Responses

User icon
ThePOGG
March 23, 2013

Hi Sparvi,

Could you provide me with your Username and the email address that you signed up with? Once I have those I'll contact OffSide Bet regarding your issues. These details will be removed before this report is published.

Thanks

ThePOGG

User icon
ThePOGG
March 29, 2013

Hi Sparvi,

I'm afraid that without your username/the email address that you used to sign-up with OffSide Bet there really isn't much I can do to help you.

I'll hold this complaint open another week, but if I don't hear back from you I'll assume that it has been resolved satisfactorily without our intervention.

ThePOGG

User icon
ThePOGG
April 5, 2013

As far as we're concerned, this is a non-issue. Having not received the appropriate information from Sparvi, we couldn't even get as far as contacting OffSide Bet about this issue.

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Agreement

sparvi consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

March 23, 2013

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