NoBonus – Complaint
Found for the Casino - At the time that this player closed their account they did not make clear that the closure was due to problem gambling issues.
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Hello I already had contact with MGA. They said I had to contact the Pogg.
This is the mail I send to MGA
Ladies and gentlemen, I address you first on the following matter.
I have already opened accounts at various casinos (yeticasino.com, adlercasino.com, allirishcasino.com, funcasino.com) of L and L Europe Limited under the license number MGA/B2C/211/2011, played them and subsequently played them due to a Leave strong game attempt locked indefinitely.
I have insisted at every facility of the lockdown that it is a permanent lock at all casinos of the provider.
Unfortunately, however, a relapse came and unfortunately, despite the lock, I was able to log in again in one of their casinos, deposit and play easily.
The following casino is meant: Nobonucasino.com
I gambled away a large sum of money during a short period of time.
In total, these deposits (via skrill) amount to a total of 515.00 euros.
Proof of krill is in the appendix.
Because they are covered by the licence of the authority MGA and because they have not ensured compliance with the gambling prevention measures, they have breached the licence rules
According to the license agreement, I should not have been able to re-register.
This has caused me a great deal of financial damage.
I therefore ask them to refund the above deposits of 515.00 euros by the 18.02.2019 at the latest: [EDIT]
If I do not receive any feedback, or if you miss the deadline, I will feel compelled to lodge a complaint with the licensing authority MGA, as well as instruct a specialist lawyer in the matter.
Thank you for your understanding.
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