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NY Spins – Payment rejection


Found for the Casino - This player claimed a No Deposit Free Spin offer that has a clear max win cap. As such there's no grounds for us to press for further payment.

Read our NYSpins Casino Review.

Player's Complaint

I got a txt saying I had 10free spins, I played them n won, played with the money for many hours,then requesting to withdraw $440NZD,got txt confirmation tht this was processed. then continued playing many hours, requested further more $265 & $330NZD and got txt confirmation tht was accepted etc. they say their T & Cs state max $100 withdrawal with free spins,they cancel payments put $100 on my casino acc then once I’ve played they money (un b known to me yet) they email explaining all this shit

Read the casino review

1 Response

Sep 26, 2018

Hi montywinz - welcome to ThePOGG.com!

Unfortunately there's nothing we can do to help you in this case. NYSpins carry clear bonus terms relating to the use of no deposit free spins. Specifically:

"1.h. Withdrawals of winnings gained from a bonus or free spins that originated without making a deposit are capped at €100 (or equivalent in your local currency), except for when specific terms are applied."

The above being the case the operator are correct to restrict your withdrawal to $100NZD. All I can suggest is that you ensure to read the terms and conditions associated with any bonus you claim in future.



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