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Ohmbet - Winnings confiscated and account closed

Ruling

Declined - We have already reviewed this issue for the player and the operator were non-responsive. It is not a good use of resources to revisit this issue.

Player's Complaint

Hi, I opened an account recieved the bonus played as per their T&C's but have since had my winnings confiscated and my account closed. For more than 3 months now I have been trying to contact them only to be told my account is under 'investigation' and for at least teh past 2 months maybe more I've heard nothing. Despite sending mail to every contact mail they have and attempting to contact 'Live Chat' every day (which never works). Please can you help me?

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1 Responses

ThePOGG
November 29, 2018

Hi kandiman,

We have already reviewed this issue for you and received no cooperation from the operator. There is no purpose to us going back again.

Thanks,

ThePOGG

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Kandiman consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • OhmBet

November 29, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.