OhmBet - Winnings removed from Account
Found for the Player - While Ohmbet have offered a vague response to this issue they have failed to cooperate with the investigation of this service.
Hi, I received a bonus upon opening an account and played through as per the T&C's. I won a few and lost a few. Then when I went to make a withdrawal I was asked to supply docs which I promptly did and my account was varified. Then I awaited my withdrawal.
Today I received a phone call at a rather awkward moment from OHMBET on my work phone number (not the one I used to register my account) asking questions about which bets I had placed.
I didn't have the information to hand as my boyfriend was using the computer. I asked the caller to wait a min and in a very rude manner I was told "he was not speaking to my boyfriend but was talking to me".
Without the information close to hand the phone was put down on me.
Now my balance has been reduced to my initial deposit and my winnings have vanished.
I have written to them by mail but until now had no reply.
Can you help with this?
the casino review
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