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Oshi - Not letting a withdrawal go through cuz they need a 3 week old gigadat etransfer

Ruling

<p><strong>Resolved</strong> - Both the submitting complainant and Oshi Casino have informed us that this issue has been resolved and the player has received their funds.</p>
 

<p>Read our <a href="https://thepogg.com/en-gb/casino-review/oshi/">Oshi Casino Review</a>.</p>

Player's Complaint

 

Oshi casino is holding my $80 withdrawal cuz they needed an old 3 week gigadat etransfer screenshot that I don’t have anymore cuz my trash in my cell deleted emails after 2 weeks. So I chatted with support and asked them if I can sent a bank statement showing that exact transaction and they said yes. So I sent the screen shots of my bank stametment and it got declined so I did the extra I contacted gigadat and they sent me all the info I need on that exact transaction and still got declined. Don’t know what’s going on here very frustrating Thank you again for your help thepogg :))

 

Read the casino review

3 Responses

ThePOGG
April 16, 2021

Hi mtljesse - welcome back!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

mtljesse
April 19, 2021

This was a fast one !!

Thank you tons thepogg once again :))

oshi support contacted me and said all is good for the withdrawal

funds were sent to in my account within minutes

Thanks again !!

ThePOGG
April 25, 2021

Hi mtljesse,

Thanks for letting us know - it is appreciated :)

ThePOGG

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Agreement

mtljesse consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Oshi
  • Curacao eGaming
  • Direx N.V.

April 16, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.