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Paddy Power - closed my account after I deposited £200 and placed betts

Ruling

Found for the Player - Despite our repeated efforts to contract Paddy Power to discuss this issue we have received no response whatsoever from the operator.

Read our Paddy Power Casino Review.

Player's Complaint

I opened a account with paddy power deposited £180 placed a bet yesterday then today I thought I'd deposit another £20 and bet on the real madrid v barca because the odds was good so I did that then a hour or to later my account got closed when I did nothing at all apart from placing 2 or 3 bets

Read the casino review

2 Responses

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ThePOGG
December 19, 2019

Hi humphess - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
January 17, 2020

Hi Booster,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no response whatsoever. At this juncture we have no reasonable expectation of this changing.

All we could suggest is that you contact the operator's ADR IBAS.

Sorry we could not be of further help.

ThePOGG

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Agreement

humphess consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Paddy Power
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • PPB Counterparty Services Limited

December 19, 2019

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