Pamper - Casino Not Paying
Unresolved - The player claims they played a No Deposit Bonus and won. Pamper casino claim they player played only in 'free play' mode. The player claims a Live Chat rep confirmed their win. Pamper Casino claim the Live Chat rep was let go for consistently failing to look at player accounts before telling them to come back later for a withdrawal. We have no way of confirming which party is right, but give the Live Chat error we would have likely done more for the player than the operator has here in their position.
Read our Pamper Casino Review.
I had played at Pamper casino before, but i didn't have any problems originally. This time i came back to play their $100 free no deposit betsoft slot bonus. I logged into the site and added the $100 betsoft bonus. The bonus showed as added and showed me start with 0% towards the wagering requirement. I started playing and doing well. every time I loaded the casino I clicked on the bonus money slots and kept playing well. At one point, I had $1,500 bonus built up and I watched the playthrough requirements progress towards 100% on the top right of their casino.
I completed the requirements up to 100% with about $400 left in my account. A few seconds after completing the playthrough and watching the progress bar hit 100%, all the funds in my account disappeared. I talked to like chat to ask what happened and they said that I completed it and needed to come ask live chat for a withdrawal after 9am.
When I came back to ask for the withdraw, the support agent I talked to said it is impossible for me to have played on their site. They said that my account shows no action at all. I explained how I knew I played right and completed the bonus and they kept saying that it was impossible, and that I must have been playing with play money.
That talk with support is here:
Please ask for today's deposit bonuses.
P.S. Limited free chips allowed, per deposit.
I was told last night by support to come back to chat and for a withdraw request from the bonus I completed. can you help me with that?
Can I please have your username?
you didn't complete any rollover
you didn't request any ffreechip
I got the 100free chip last night and completed the wager requirements
as per here our system
yu didn't claim or win any freechips , there is not activity on your account
maybe you have another account
email address please
no, only one
You don't have any activity on it
I just credited the welcome freechip
100FREE $100 free chip 87 x RO
has been credited
i did that last night and played for hours
TO PLAY: Just login into your account,go to the casino section, click on the bonus tab,where it says BONUS MONEY(the words should turn orange)Once you click there, click on the software of the bonus( BETSOFT ) *it is located next to the word software
going up to $1,500 with it last night at one point
wagering over and over until the bonus cleared 100%
then it all went away
support told me to come back after 9am and request a withdraw
you cannot because you don't have any money on your account
you really dont see anything?
i see you added another 100 bonus
is not another is the first one
you didn't claim anything
you was playing for fun no with the freechips
i was playing on bonus money
i had to click the bonus money buttone every time to play the betsoft games for the 100 betsoft bonus
every time i didnt click it, it loaded for real money with no balance
TO PLAY: Just login into your account,go to the casino section, click on the bonus tab,where it says BONUS MONEY(the words should turn orange)Once you click there, click on the software of the bonus( BETSOFT ) *it is located at the left side column of the the page underneath where it says CATEGORIES.After that choose the game you want to play!
i was even thinking of depositing and playing another bonus, but i waited becasue support told me my next step was to ask for a withdraw after 9am
I just checked your account and everything I just gave you the information
you need to play them
if you want but you didn't play any freechip before
I'm sorry nothing that I can do
thats what i did while playing last night. clicked bonus money every time. even watched the playthrough counter go all the way up to 100%
as you can see, support was rude. I'm just glad i found this out before depositing anything.
they even added another $100 bonus manually at the end, which makes me think they are trying to break the max freebie rule on their own so they can avoid payout and disqualify me if this gets looked into more.
the casino review
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