unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States

ThePOGG.com – your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

Parasino – Cannot login and not replying


Found for the Player - Despite repeated efforts to discuss this issue with Parasino we have received no response what-so-ever.

Read our Parasino Casino Review.

Player's Complaint

Cannot login to account, although I use a password manager so details are correct. Cannot reset password using email address they confirmed when I registered. They have not replied to a single email since I signed up, around 2 months ago. The exact balance is £19.60 I believe, but I am not certain, but would like to withdraw all of it.

Read the casino review

2 Responses

Mar 12, 2019

Hi morritweeter - welcome to ThePOGG.com!

Unfortunately you've chosen to play with an operator who have historically been unwilling to cooperate with this service. I will contact the operator to raise this issue, but you need to understand that the chances of a successful mediation are low.



Apr 05, 2019

Hi morritweeter,

Unfortunately after repeated efforts to discuss this issue with Parasino we've received no response what-so-ever. At this juncture I do not feel there's any reasonable expectation of receiving a response.

This operator also appears to have withdrawn from the UK market, no longer operating a UK licensed site.

Sorry we cannot be of more help!


Leave a Reply

You must be logged in to post a comment.


morritweeter consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Parasino
  • Curacao eGaming

March 11, 2019