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Parasino – closed my Account

Ruling

Found for the Player - Despite repeated efforts to communicate with Parasino regarding this player's issue Parasino have offered no response what-so-ever.

Read our Parasino Casino Review.

Player's Complaint

Hi there, see above, Parasino.com closed my Account and freezed my money after succesfull verification and 1685 Euro on the Account, without any Reason. Every try of contact to solve the problem wont work...either Email or Chat..they left Chat instant if they know who i am. Email no answear, no matter how much emails i send. I only want my money, please help me...

Best Regards [EDIT]

Read the casino review

3 Responses

ThePOGG
Jul 20, 2017

Hi el_misterioso83 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

el_misterioso83
Jul 24, 2017

Thank you, hope for the best.
If you need any informations about me or my account, please let me know.

Best Regards

Alex Kraus

ThePOGG
Aug 14, 2017

Hi el_misterioso83,

Unfortunately after repeated efforts to communicate with Parasino about this issue we've received no response what-so-ever. At this stage I have no reasonable expectation of this situation changing.

Alongside this Parasino provide little useful information regarding their regulation, stating only that their license is held in Curacao, and as such we cannot even refer your complaint on to another body for review.

Sorry we couldn't be of more help,

ThePOGG

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