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Party City (now Slots Garden) - withdrawal
Ruling
Resolved - After a short delay, Slots Garden (formally Party City), have paid this player in full and assured us that future complaints will receive a prompt reply.
Player's Complaint
On March 16th, 2015 I was approved for a withdrawal of 1200.00 by Party City Casino, now Slots Garden. I have called constantly since the 10 day waiting period has ended and am told that either the person that handles it is out to lunch, etc. I feel they are trying not to pay me.
My user name at Party City is [EDIT]
[EDIT]
Please help.
03/16/2015 01:48 PM DF-CourierChk Withdrawal Approved! -$1,200.00...(copied and pasted from my account page at party city)
4 Responses
Hi Kathi106,
Just to let you know I've now established contact with SlotsGarden. I don't yet have any details about this issue but I'll get back to you when I do.
Thanks,
ThePOGG
Hi Kathi60,
Slots Garden have now got back to me. They tell me that a cheque has been sent out and you should have received it on the 7th of April. Can you confirm this?
Thanks,
ThePOGG
Hi Kathi60,
If I have not heard from you by Friday the 1st of May I will assume this issue has been resolved.
Thanks,
ThePOGG
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Agreement
Kathi106 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
April 1, 2015
Hi Kathi106 - welcome to ThePOGG.com!
I'll contact Party City casino and see what I can find out for you.
All the best,
ThePOGG