ThePogg logo unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

PH Casino – Not Paying me Winnings 26267.50 Euros

Ruling

Declined - By the point where you have had your legal representative contact the operator the opportunity to resolve a complaint informally has passed.

Read our PH Casino Review.

Player's Complaint

Hi, Deposited Real Money 3 Deposits Totalling 500.00 got a bonus of 200.00.

I played Auto Roulette, Auto Blackjack, Live Blackjack, Live Roulette, won 16k pit boss stopped my play on 2 occasions, left it for a while, started playing again won 26267.50 pit boss stopped me playing again money frozen, complained about 5000 a month payments threatened them with legal action which I have begun, closed my account banned me from site stating money was won with bonus not paying me. When I have seen reviews on casino Guru not paying customers brought very much concern, I have explained if they do not pay me will get them banned from the UK and Europe and start Social media campaign this is a lot of money we are talking about seems this [EDIT] has set up 3 casinos and is hiding behind dodgy terms and conditions the money was won with real money and bonus money. Banned within 8 hours after winning big. I will not take this lightly and will do everything in my power to get this out to all gamblers he is ripping off he's runnings 3 casinos remotely and looks like he has no staff with no gambling license number as Caracoa has no such department he has been issued with just a business license.

Please could you help as my research finds money in a players wallet is classed as owners property, I also have evidence of my balance which I can provide my lawyer is also communicating with them but they have no telephone number only an email which covers all of there casinos the same guy responds to emails from each casino, he is ripping people off bigtime by the looks of it.

Read the casino review

1 Response

ThePOGG
Aug 08, 2019

Hi colloiv - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. If you have already had your legal representative contact the operator there is absolutely no possibility that the operator will now agree to discuss the case with us.

You should also be aware that as a UK citizen you should only be playing with operators that hold a UKGC license. PH Casino do not hold a UKGC license and as such are breaking UK law by accepting your play.

Sorry we cannot be of further help.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

colloiv consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • PH Casino
  • Curacao eGaming
  • USoftGaming

August 8, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.