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Hi Foolish2022 - welcome to ThePOGG.com!

Please read our <a href="https://thepogg.com/how-to-report-complain-about-an-online-casino/">Complaint Guidance</a> to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

As of today, 10/18/21, Planet 7 has begun "processing" 3 of the 6 withdrawal requests.  I will keep you posted as to any $$ received.  thank you.

I received check today for 3 of 6 withdrawal requests. Progress.

Hi Foolish2022,

Have you received all of your payments?

Thanks,

ThePOGG

Hi Foolish2022,

I'm following-up on the above?

Thanks,

ThePOGG

Hi Foolish2022,

If we haven't heard from you by Friday the 4th of December I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Both the submitting complainant and Planet Casino have informed us that this issue has been resolved and the player has received their funds.

I have 6 pending withdrawals the oldest being from 4/4/21.  I have emailed, chatted with and phoned Planet 7 and every time they are nice and tell me my request has been "escalated". I am concerned I will not get my money.  Thank you

Planet7 - non payment

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