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Planet7 - Almost 90 day no pay

Ruling

Resolved - Planet7 Casino informs us that this player has been paid in full. The player is non-responsive to our requests for updates. We assume they've been paid.

Read our Planet7 Casino Review.

Player's Complaint

No payment of numerous withdrawals, one being almost a full 3 months old.

I've contacted customer service MANY times to no avail.

Thanks you very much for your time and attention to this.

Read the casino review

4 Responses

User icon
ThePOGG
February 26, 2018

Hi MrMeatSauce - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are well known for taking very long periods of time to pay withdrawals. I'll contact the operator and see what we can find out for you, but I would make clear at this point that it's highly unlikely that this issue will be solved quickly.

Thanks,

ThePOGG

User icon
MrMeatSauce
February 26, 2018

Unfortunately I didn't do my homework before I began playing with them. I don't expect anything to happen quickly. I do appreciate any help at all though.

User icon
ThePOGG
March 19, 2018

Hi MrMeatSauce,

We've had a response to this complaint from the operator. They inform us that you were paid by BitCoin on the 16th of this month. Can you confirm for us?

Thanks,

ThePOGG

User icon
ThePOGG
March 30, 2018

Hi MrMeatSauce,

If we haven't heard from you by Friday the 6th of April I'll assume you have received your funds and close this complaint.

Thanks,

ThePOGG

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MrMeatSauce consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

February 26, 2018

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