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Planet7 - Casino owes me 27,000.00

Ruling

Found for the Casino - Planet7 have provided sufficient evidence for us to confirm this player has falsified documentation. As such we will no longer represent this player.

Read our Planet7 Casino Review.

Player's Complaint

i WON 27,000.00 ON Planet7 Casino, First they had me email my ID, Utility bill, credit card I had used. I did that right away. then it took 2 weeks to get approved, Then they said it would be another 2 weeks, they assured me I would get my money. I did all they asked. They could only pay 2,500.00 at a time and they approved 2 of the withdraws, then I was suppose to get paid and they kept making excuses, Then 2 days ago I went onto the site and I was banned. I was furious and tried to get answers why but no one could tell me, I have sent emails I have called. I hope you can help because this is alot of money they owe me,

Read the casino review

3 Responses

User icon
ThePOGG
November 6, 2017

Hi gforbes - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
November 24, 2017

Hi gforbes,

Unfortunately our contact at this group has become non-responsive once again. This happens periodically where they disappear for a few months then resurface and resolve all current complaints. I'm going to hold your complaint open for the next few months in the hopes that they'll re-establish communication.

ThePOGG

User icon
ThePOGG
December 18, 2017

We've re-established communication with this group who have provided sufficient evidence for us to establish that this player has submitted falsified documentation. As such we will be taking no further part in the representation of this claim.

ThePOGG

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Agreement

gforbes consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

November 6, 2017

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