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Planet7 – Delayed payment

Ruling

Found for the Player - Despite our repeated efforts to discuss this issue with Planet7 Casino we have received no response what-so-ever from the operator.

Read our Planet7 Casino Review.

Player's Complaint

i have been waiting for a winnings payout from March 4, 2019. I have contacted the casino everyday and I get the runaround. I have submitted verification information numerous times. I have been told that my withdraw has been approved and it should be in my bank soon. This casino is unethical when it comes to their accounting. The following winnings have not been paid out to me and i am waiting

3/4/19 $750.00

3/18/19 $368.00

Read the casino review

2 Responses

ThePOGG
Apr 16, 2019

Hi helpme - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that is both negatively listed with this service and routinely non-responsive to complaints posted here. While I will try to discuss this issue with the operator for you, the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
May 10, 2019

Hi helpme,

After repeated efforts to raise this issue with Planet7 we've received no response what-so-ever. At this stage I've no reasonable expectation of the operator offering a response.

Sorry we could not be of more help!

ThePOGG

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Agreement

helpme consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Planet 7

April 15, 2019