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Planet7 - NOT PAID

Ruling

Resolved - The operator claims this player has been paid and the player is non-responsive so we assume that they've received their funds.

Read our Planet7 Casino Review.

Player's Complaint

I am owed 900 for over a month and received a check for 100.00. It was canadian and NO BANK will take it! I want my money legally and now!

Read the casino review

5 Responses

User icon
ThePOGG
October 25, 2017

Hi cathcdoc - welcome to ThePOGG.com!

You're an america citizen that's chosen to play with one of the few groups that will accept US players despite the US prohibition on banks processing any transactions related to online gambling. I'm afraid to say that there's no such thing as a "legal" transaction in these circumstances.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
November 24, 2017

Hi cathcdoc,

Unfortunately our contact at this group has become non-responsive once again. This happens periodically where they disappear for a few months then resurface and resolve all current complaints. I'm going to hold your complaint open for the next few months in the hopes that they'll re-establish communication.

ThePOGG

User icon
ThePOGG
December 18, 2017

Hi cathcdoc,

I've managed to get back in contact with this operator. They inform me that your payment was sent on the 12/12 and you should have received it on the 15/12. Can you confirm this?

Thanks,

ThePOGG

User icon
ThePOGG
December 29, 2017

Hi cathcdoc,

I'm following up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
January 9, 2018

Hi cathcdoc,

If we've not heard from you by Friday the 19th of January I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG

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Agreement

cathycdoc consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

October 25, 2017

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