Planet7 - withdraw
Resolved - After a significant payment delay Planet7 casino have confirmed that this player has now been paid. They player is non-responsive to our requests for an update so we assume they've received their funds.
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My win was $2500. by the time they explained to me it is $2377. Now, I understand policies about the withdraw, what do not understand why it taking so long. It were approved on June 7-2018 and then it were sent to the processor on June 12-2018. Each agents tell me something different each time I chat online. I'm still wait on the FedEx tracking number to be send to my email. The agents stated that they do not have no control over that issue, but if they send it to the processors I should have a transaction number, but I guess I did not answer for one. My method of payment is by check, be sent to me. It's a long journey or either they scam me. Can you help.
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