Planet7 - Withdrawals still not sent

Ruling

Resolved - Both Planet7 Casino and the submitting player have confirmed that this payment has been received and this issue resolved.

Read our Planet7 Casino Review.

Player's Complaint

The casino has done a very good job in the past of getting my money to me in a timely manner. After I went on a winning streak and has several decent size withdrawals they stripped me of being able to use ANY bonus codes and then took over 5 weeks to approve the withdrawals. The withdrawals were approved and to be sent on February 21st and 22nd. I have recieved one so far (which took over a month) and as of this morning on friday March 29th am still waiting for the other one. They have lowered withdrawal limits in one transaction from 2000$ to 750$ and will have admitted in chat that its strictly because I have gotten lucky. I just need my money. There is no reason it should have taken this long sense I have had plenty of other withdrawals from the site and recieved within a week of approval.

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5 Responses

ThePOGG

April 5, 2019

Hi parker1055 - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that is both negatively listed with this service and routinely non-responsive to complaints posted here. While I will try to discuss this issue with the operator for you, the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG

April 15, 2019

Hi parker1055,

I've spoken to Planet7 about this issue and they inform me that you've already been paid. Can you confirm receipt of your funds?

Thanks,

ThePOGG

ThePOGG

April 23, 2019

Hi parker1055,

I'm following-up on the above?

Thanks,

ThePOGG

Parker1055

April 23, 2019

This issue has been resolved.

ThePOGG

April 26, 2019

Hi Parker1055,

Thanks for letting us know - it is appreciated!!

ThePOGG