– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Playamo - non-payment


Found for the Casino - This player appears to have placed wagers that exceed the maximum allowed with a bonus and is non-responsive to our follow-up questions.

Read our Playamo Casino Review.

Player's Complaint

Hello I have just been ripped off by Playamo casino by $2166AUD. They confiscated my money. My name is [EDIT] / [EDIT]. Can you help me? Email I received today below. They have confiscated all my winnings including my $1600 deposit. Made in $1000, $300, $300. Why did they accept my bets. Had I lost they would not be refunding.

Dear Player,

We noticed, that you have breached our maximum allowed bet with an active bonus rule. We remind you that when the bonus is active, your bet can’t exceed 300 RUB / 5 EUR / 5 USD / 50 NOK / 6.5 CAD / 6.5 AUD / 6.5 NZD / 20 PLN / 125 CZK (Unless stated otherwise in special terms for the bonus). Therefore, we have made the decision to confiscate the winnings. Please, be more careful while playing in future!

You can get acquainted with the full version of our Bonus Terms & Conditions here: (

Thank you for understanding!

Best regards,

Casino Support Team

Read the casino review

4 Responses

April 26, 2019

Hi pauliebarbad - welcome to!

Before we go any further, did you accept a bonus and did you place bets higher than 6.5AUD while playing with this bonus?



May 3, 2019

Hi pauliebarbad,

I'm following-up on the above?



May 10, 2019

Hi paulibarbad,

I'm following up on the above again?



May 17, 2019

Hi paulibarbad,

If we haven't heard from you by Friday the 24th of May we'll assume that you did exceed the maximum bet term and close this complaint.



Leave a Reply

You must be logged in to post a comment.


pauliebarbad consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • PlayAmo
  • Curacao eGaming
  • Softswiss N.V.

April 26, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.