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I open account on 15th September, I deposited the same day I deposit with BTC, deposited 0.045 BTC and placed two bets, the following day or the day after I try to login into the account and I was not allowed, so I basically logged in my account only once on 15th, did the bets (one won, one lost) and after that I was unable to login, I first thought I am putting wrong password, tried to recover password and again it didn't worked. I went to their Live Chat support and I was told to send e-mail to [email protected] , I did and they didnt respond for two days, after two days I went on chat again I asked same things they give same automatic replies, I asked can you ask your supervisors if my account is closed or something and whats the reason they dont respond to my e-mail, he says I can only confirm your account is closed and I am not allowed to give further details, I asked what to do next to get my money out, again I get response to write to their mail [email protected], again I send mail again they dont respond.
Its been now 2 months almost and they do not respond to any e-mails, on a forum where they have official representative I opened a thread and we discussed some things and they refuse to provide any proof why my account is closed, also they refuse to return my deposit.
- On the forum thread they accuse me of multiple accounts which is definitely not true because I never before had any account there and I do not know anyone of my close or bigger circle of friends and family to have account there. It is just their accusation without proof [EDIT]. Lately Ive read on many forums and review sites that they are doing this same practice to close people accounts and not respond emails
I am ready to provide all type of verification proofs and KYC.
Amount scammed: 0.045 BTC small won amount
Payment method: Bitcoin
Proof of payment: [EDIT]
If I remember well both were Parlay
Sri Lanka U20 vs Malaysia U20 - won
Cambodia U20 vs Singapore U20 - lost
I didn't took any screenshots of it but I am 100% certain those were the bets
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PlayBetr - closed account
Posted by kara123
November 12, 2022
kara123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 12, 2022
Hi kara123 - welcome to ThePOGG.com!
Specifically what bets did you place?