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PlayOjo - won't credit me for deposit made through Gigadat


Resolved - The submitting complainant has informed us that this issue has been resolved without our intervention.

Read our PlayOjo Casino Review.

Player's Complaint

I deposited via e transfer through gigadat. I quoted the reference number required in the info section of the emt. This was on the 17th. I've attempted to be in regular contact with staff at playojo and they keep telling me to wait for an email that has yet to arrive.

Read the casino review

4 Responses

November 20, 2019

Hi dmj123 - welcome to!

With the greatest of respect you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 6th of December let us know and I'll contact the operator on your behalf.



December 6, 2019

Hi dmj123,

Are you still experiencing issues?



December 7, 2019

No it's been refunded. Thank you

December 10, 2019

Hi djm123,

Thanks for letting us know - it is appreciated!


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dmj123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • PlayOjo
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Skill on Net Ltd

November 20, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.