Plaza Win - not paying my winnings
Plaza Win are a member of the iGlobal Media group which in turn is part of the Bwin/Party group.
As casabanca12 didn't provide the written consent to discuss their account with us that Plaza Win requested we were unable to do anything to assist with this issue.
Read our Plaza Win casino review.
I have registered at Plaza Win mobile casino and deposited £40.
Won just under £500 and withdrew the money. The following day I had a message from Plaza Win saying that they are gonna send me only my deposit because I was registered at their sister casino and self excluded myself.
I've read their terms and conditions and their is nothing about sister casinos or not sending winnings because of self exclusions in other casinos. It's the first time I play at their website so they should send me my money. They said the matter was sent to a higher department to review it, but it's taking a long time as they are just looking for reasons to not send me my money and it's not fair. They're just making me wait and wait.
the casino review
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