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PNXBet – Payout dispute


Resolved - Both the submitting complainant and PNXBet have informed us that this issue has been resolved and the player has received their funds.

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Player's Complaint

PNXBET is not paying my winnings in a table tennis game last 12/4/2020 12:30AM Philippines time. I reported this concern with their chat support however they keep on insisting that bet is for 1:30AM. Philippine time. Lot of them dont believe me even though i have a lot of proof/screengrab showing that they have system issue. Please help me out on this concern. Because they might do it again with other players especially high rollers. And also even if i have a small bet i hope that they do the right thing paying my bet correctly. I can send proof screen shots if you want evidences stating that i won the game.

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4 Responses

Apr 17, 2020

Hi akiamdlareg - welcome to!

I'll contact the operator and see what we can find out for you.



Apr 25, 2020

Hi akiamdlareg,

PNXBet inform us that your balance has been returned. Could you please check and confirm?



Apr 26, 2020

Yes. Its returned. Tha k you so much thepogg.

Apr 28, 2020

Hi akiamdlareg,

Thanks for letting us know - it is appreciated!



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akiamdlareg consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • PNXBet

April 16, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.